The matters concerning the handling of reported incidents are explained as follows:
1. According to the relevant regulations of the company, general complaints and reports are usually processed within 15 working days.
2. Reports involving a wide range of investigations and complex types of disciplinary violations are usually processed within 30 working days.
3. During the investigation and handling of the bid promotion department, the whistleblower can log in to the website to inquire at any time, or call directly to follow the progress of the investigation.