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If the report fails to provide completely correct evidence, will it be regarded as a false accusation?
A: Rest assured, failure to provide sufficient evidence does not amount to making a false report.A "false accusation" refers to someone who makes a false statement or complaint to the supervisory authority knowing that what is reported is not true.
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Will the identity of the whistleblower be revealed during the investigation?
Answer: Absolutely not.Only authorized persons, such as the investigators responsible for investigating the incident or other designated supervisory personnel, may access this information on a "need to know" basis.
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When will I know if the supervisory department will follow up?
Answer: If a real-name report is made, under normal circumstances, the supervisory department will make an appointment with the whistleblower who can trace the complaint within 7 working days; for anonymous reports such as the Internet, you can log in to the website to check the progress of the incident investigation and handling at any time according to the query password.To find out about the procedure, please log in to the survey procedure.
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How long will it take to know the results of the investigation and handling after reporting the report?
According to the relevant regulations of the company, general complaints and reports are usually processed within 15 working days.Reports involving a wide range of investigations and complex types of disciplinary violations are usually processed within 30 working days.During the investigation and handling of the bid promotion department, the whistleblower can log in to the website at any time to inquire, or call directly to follow the progress of the investigation.
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Will the supervisory department inform the whistleblower of the investigation result of the case?
A: Regardless of whether the investigation results in the relevant responsible persons being dealt with (punished), the supervisor will arrange to notify the whistleblower of the investigation results through appropriate channels.
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Will the supervisory department forward the complaint to another department without the consent of the whistleblower?
A: If the reported content does not involve any violation of laws or regulations, we will transfer it to the relevant department for follow-up processing based on the content of the feedback incident.If a report alleges a criminal offense, we may refer it to the national judicial department.
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Will the supervisory department contact the whistleblower again?Can a whistleblower contact the investigator directly?
A: For further information, we will contact the whistleblower.Whistleblowers may also contact case investigators to inquire about the progress of the investigation or to provide further information.
address：No. 515, Binhai 5th Road, Economic and Technological Development Zone, Wenzhou City, Zhejiang Province
post code：325025
telephone number：0577-86556100-8060